Privacy Policy

Privacy Policy

Effective Date: 10-22-2023

At Grumpy Head Designs, we are dedicated to maintaining the highest standards of privacy and data protection. This privacy policy outlines our principles regarding the collection, use, and protection of your personal information. Please take the time to review this policy to better understand how we handle your data when you visit or make a purchase from our website.

Ownership of Your Information

We believe that your information is your property. To ensure your trust and privacy, we carefully evaluate the necessity of collecting information for providing our products and services. Whenever feasible, we securely delete information when it is no longer required. Our guiding principle is to acknowledge that your information belongs to you, and our aim is to use it solely for your benefit.

Protecting Your Information

We take the protection of your personal information very seriously. In the event that a third party requests your Personal Information, we will refrain from sharing it unless you explicitly grant us permission or if we are legally obligated to do so. When legal requirements necessitate the sharing of your Personal Information, we will provide you with prior notice, except in cases where legal restrictions prevent us from doing so.

Last Updated: 10-22-2023

This privacy policy is current as of the date indicated above. We will keep you informed of any changes to our privacy practices by updating this Privacy Policy page.

Personal Information We Collect

When you visit our website, we automatically gather specific information about your device. This includes details about your web browser, IP address, time zone, and certain cookies stored on your device. Additionally, as you navigate our website, we collect data regarding the individual web pages or products you view, the websites or search terms that referred you to our website, and information on how you interact with our website. We refer to this automatically collected information as “Device Information.”

We employ various technologies to collect Device Information, including:

  • Cookies: These are data files placed on your device or computer, often containing an anonymous unique identifier.
  • Log Files: These record actions taken on our website, such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: These are electronic files used to record information about your browsing behavior on our website.

Furthermore, when you make a purchase or attempt to do so through our website, we gather specific information from you. This includes your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. We collectively refer to this information as “Order Information.”

Throughout this Privacy Policy, when we mention “Personal Information,” we are referring to both Device Information and Order Information.

How We Utilize Your Personal Information

We use the Order Information collected to:

  • Fulfill any orders placed through our website, including processing payments, arranging for delivery, pickup, or shipping, and providing you with invoices and/or order confirmations.
  • Screen orders for potential risks or fraudulent activities.
  • Provide you with information or advertising related to our products or services when it aligns with your preferences.

We utilize the Device Information collected to help identify potential risks and fraud, particularly focusing on your IP address. Additionally, we use this data to enhance and optimize our website. This includes generating analytics about how our customers navigate and interact with our website, as well as assessing the effectiveness of our marketing and advertising campaigns.

Sharing Your Personal Information

We may share your Personal Information with third parties for the following purposes:

  • We utilize Square, a service provided by Block Inc., to power our online store. You can learn more about how Block Inc. handles your Personal Information here: [Link to Block Inc.’s Privacy Policy].

Furthermore, we may share Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or to protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. For more information about how targeted advertising works, please visit the Network Advertising Initiative’s (“NAI”) educational page at [Link to NAI’s educational page].

Do Not Track

Please be aware that our website does not respond to “Do Not Track” signals in any particular way, as there is no widely accepted understanding of what such signals entail.

Your Rights

We strongly believe that you should have the ability to access and manage your personal information, regardless of your location. Depending on how you use our website, you may have the right to:

  • Request access to the Personal Information we hold about you.
  • Request that your Personal Information be corrected, updated, or deleted. If you would like to exercise these rights or have any questions or concerns, please contact us via our contact page.

Additionally, if you are a European resident, please note that we process your Personal Information in order to fulfill contracts we might have with you (for example, if you make a purchase through our website), or to pursue legitimate business interests listed above.

Furthermore, please be aware that Grumpy Head Designs is an American company, and as such, your Personal Information may be transferred outside of Europe, including but not limited to Canada and the United States.

Data Retention

When you place an order through our website, we will maintain your Order Information for our records unless and until you request us to delete this information.

Changes

We may periodically update this Privacy Policy to reflect changes in our privacy practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our Privacy Policy, if you have questions, or if you would like to make a complaint, please contact us via our contact page.

Thank you for entrusting Grumpy Head Designs with your information. We are committed to ensuring your privacy and data security as you enjoy our products and services.